Miserable real estate agent Frank, whose business is failing and his relationship with his family is at an all-time low, meets by chance Sarah, a nice woman who reminds him of his mother. Their friendship starts healing him emotionally.

根据法国片改拍而成的好莱坞黑色喜剧，导演是以《西雅图夜未眠》扬名的诺拉．伊弗龙，并由她与姐姐迪莉亚一同改编剧本。故事以一个设在加州的生命线中心为舞台，在耶诞节前夕，本来是合家团圆的好日子，生命线的主持人史蒂夫．马丁却碰到了接二连三的挫折，包括：服务处的房子被坏心肠的房东收回、未婚妻决定离他而去、意图自杀者的电话求助热线又响起，使他疲于奔命，经历了一个夹杂着酸甜苦辣的平安夜。全片由一连串的喜闹片段组合面成，有些令人捧腹的时刻，但也有离乱无章的地方，使这部题材古怪的作品显得有点松散。